Most helpful reviews first
This company is going to the crapper. They do not driven for customer solutions. These were the Ralph Lauren shoes I received. Worn , used, and disgusting.The customer service was a nightmare! I requested gift receipts and boxes. When the items came there were not...Read more
Company wrote 0 private or public responses to the review from Nov 18.
- Save your money
I didn't like
- Customer care
I called 11/2 to pay my bill. I spoke to a representative and he took all my information, plus received permission to do the transaction. The system froze at the time and he asked me to call back in an hour. I called back and was told it’s not going to happen and that...Read more
Company wrote 0 private or public responses to the review from Nov 03.
I received a gift card in the mail from Bloomingdales. From and To were blank. I have no idea who sent it. This is where the nightmare begins. Called the number on the back of the card..it is an automated system that does not recognize my problem There is no way to...Read more
Company wrote 0 public responses to the review from Dec 05.
Bloomingdales - Completely annoyed
I bought a Moncler vest to wear tomorrow for the holiday and they shipped it with a huge sensor on it. Do you people not check the merchandise before it’s boxed?!?!
Company wrote 0 public responses to the review from Nov 21.
"live" customer service goes through series of automated sifting, the reps don't know the answer half the time, the live chat is very slow if they don't answer right away you get pink text that says it'll disconnect in 240 seconds then it says reconnected but you're...Read more
Company wrote 0 public responses to the review from Oct 03.
Service IN the store is usually very good. But I won't be shopping there ever again. I used my CC and when the bill came, I made a payment by phone, and made note of my confirmation number. They never put the payment through and the next month it was past due. I paid...Read more
Company wrote 0 private or public responses to the review from Jul 05.
- Rep who contacted me was nice
I didn't like
- Faulty phone pmt system caused huge problem with my credit
This was the worst experience ever. I ordered wine glasses that a bride had listed. Why can’t Bloomingdales have an inventory. What a horrible experience. Each glass was sent individually and the order still hasn’t been completed. I am astonished by the *** service I...Read more
Company wrote 0 private or public responses to the review from Jun 26.
I didn't like
- Difficulty obtaining products
Bloomingdales - The worst place to make a return
My Visa card never got credited. I was told over and over the same crap over the phone. I will never shop at this nightmare store again. I will make sure to tell everyone I know how awful your store is.
Company wrote 0 private or public responses to the review from Jun 25.
Bloomingdales - Profiled
I was waiting for my wife she was in fitting room I sat in chair waiting to see her outfit while on my phone . Suddenly I was approached by two female employees walked up to me and stated "what's yours wife's name I said Linda the said Linda you in there my wife came out and they pretended to say oh you look nice I was hurt and embarrassed as well as my wife
Company wrote 0 private or public responses to the review from May 12.
Extremely rude and incompetent!! My friends and family received gifts that were purchased as such with price tags in plastic bags, no boxes, and they were all supposed to be boxed and gift wraped. That is how they sent the gifts out to my friends and family!!...Read more
Company wrote 0 public responses to the review from May 12.
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