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"live" customer service goes through series of automated sifting, the reps don't know the answer half the time, the live chat is very slow if they don't answer right away you get pink text that says it'll disconnect in 240 seconds then it says reconnected but you're...
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#1372266
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Service IN the store is usually very good. But I won't be shopping there ever again. I used my CC and when the bill came, I made a payment by phone, and made note of my confirmation number. They never put the payment through and the next month it was past due. I paid...
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1.0
I liked
  • Rep who contacted me was nice
I didn't like
  • Faulty phone pmt system caused huge problem with my credit
#1296433
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This was the worst experience ever. I ordered wine glasses that a bride had listed. Why can’t Bloomingdales have an inventory. What a horrible experience. Each glass was sent individually and the order still hasn’t been completed. I am astonished by the *** service I...
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1.5
I didn't like
  • Difficulty obtaining products
#1289604
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Bloomingdales - The worst place to make a return

My Visa card never got credited. I was told over and over the same crap over the phone. I will never shop at this nightmare store again. I will make sure to tell everyone I know how awful your store is.
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Privacy and Data Security
Website
#1288076
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Bloomingdales - Profiled

I was waiting for my wife she was in fitting room I sat in chair waiting to see her outfit while on my phone . Suddenly I was approached by two female employees walked up to me and stated "what's yours wife's name I said Linda the said Linda you in there my wife came out and they pretended to say oh you look nice I was hurt and embarrassed as well as my wife
#1254197
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Extremely rude and incompetent!! My friends and family received gifts that were purchased as such with price tags in plastic bags, no boxes, and they were all supposed to be boxed and gift wraped. That is how they sent the gifts out to my friends and family!!...
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#1254334
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Bloomingdales - Not a happy MOB
Bloomingdales - Not a happy MOB
I looked on the internet for the perfect The Bride robe for my daughter, my only daughter and only child now. Lost a teenage son. Her wedding emotionally is a bigger deal for me than most parents. I am not rich either. Bloomingdales had the nicest robe with lace,...
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2.8
I liked
  • Annoyed at what i received
I didn't like
  • Not following through on orders
#1161119
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Bloomingdales - Everytime I call customer services

I have never called customer service and spoke to a nice or helpful person at Bloomingdale's. It's as if they only hire angry people that hate their jobs. I finally closed my account after my last conversation with a horrible, angry, unhelpful man at the 888 number. I was having trouble placing an order online with no help so I got the same stuff from Nordstrom with the nicest sales people.
2.3
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1207557
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BUYER BEWARE After paying my October Bill in full, I just received a new statement saying that I owe $8.87. I called the 1 800 417 2699. I waited for 31minutes to try to speak with a customer service rep to no avail. Finally disgusted, I hung up. In September 2017, A...
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#1126963
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i was treated with upmost disrespect.. huntington new york bloomingdales is the worst place to shop . they treat you like an animal stay away. management has no clue how to run a store. i tried returning a shirt with receipt and all tags in which they denied me and...
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1.3
I didn't like
  • Treated me like a peasant
#1157317
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